Rights in Roles: New practical guidance to promote human rights in residential care for older people

In this new series of guides and resources, we show how human rights can be used in residential care for older people to promote independence, improve engagement, and help have (sometimes difficult) conversations about what residents are entitled to.

There are five resource packs in total, each brimming with tips, ideas, and best practice from care homes across the country. These free resource packs include:

The resource packs are aimed at managers, leaders and frontline staff, commissioners of care and residents and their families…in short, anyone involved in the provision of residential care for older people who wants to better understand the daily, practical implementation of human rights.

You’ve seen lots of guides on human rights (right?), so what makes these resources different?

  1. They’re based on conversations with loads of care home staff, managers, residents, and their families and carers. As a result, these guides are focused on real-life issues that are of concern to residents and staff – whether that’s how to carry out a fair risk assessment about a resident who wants to walk to the shop on their own or how to resolve disputes about smelly food!
  2. They’re packed with practical exercises for you to discuss and explore with staff, co-workers, and residents so you can come up with your own ideas and solutions suitable for your care home.
  3. They reflect important principles from human rights law and regulations covering care homes. But…they aren’t overly legalistic. They focus on helping you reflect on what you can do personally in your day to day role to better protect the rights of residents.

Dive in to learn more here.

In the meantime, here’s something to get you thinking:

Rose, an 85-year-old woman, is regularly helped with her care by Eddie, a retired male visitor, who was her neighbour for 30 years. When her niece discovers this arrangement she is outraged and requests that the home put an end to this immediately and take over. She does not want the neighbour to be allowed to visit.

What would you do? 

(Have a look at the decision framework on page 13 of the Resident Engagement resource pack, for a bit more guidance)


Download: icon Rights in Roles: Resident Engagement (2.17 MB)


Your opinion is important!

We would love to know what you think of these resources, so that we can ensure that the information we provide is as effective as possible. If you are happy to complete a short questionnaire about your experiences of them, please click here. Please click here even if you have not yet had a chance to look at the resources, as the questionnaire includes an option to answer the questions later.

Our independent research agency, IFF Research, are undertaking this evaluation work. Your information will not be shared with any other organisation or used for any other purpose without your permission. The results of the research will be used to evaluate the usefulness of these resources, and to help us to improve the quality of the information we provide in future. Thank you!